EASY TO USE UI, ANYTIME & ANYWHERE ACCESS The current slowdown in travel bookings due to the coronavirus pandemic has lead many agencies to review their technology stack in order to both modernize it and accommodate staff working from home. Now more than ever, the importance of cloud-based platforms and embedded self-learning tools are key to [...]
A Perfect Storm Remember George Clooney’s 2000 blockbuster, The Perfect Storm, where 3 separate storm fronts converge into one? The current global coronavirus pandemic now feels like the perfect storm in real life - the Global Financial Crisis (GFC), SARS, and the 9-11 tragedy all rolled into one. To help us rationalize a way through [...]
Secure | Efficient | Integrated | Accurate | User-Friendly | Adaptable Fewer Mistakes Make Happy Customers Data corrections are often a huge issue for TMCs. Legacy systems make it hard to identify fields that are missing or incorrect. Accurate data is very important in the day to day setting but having clean, accurate data at [...]
Tramada Systems and Axus Team Up to Power Dynamic Digital Itinerary Delivery Content-rich, interactive mobile itineraries offer travel agents more customer impact and engagement with less time and effort. Secaucus, New Jersey (December 9, 2019) Northstar Travel Group announced today that AXUS, its premier itinerary building and collaboration system for travel planners and tour operators, will [...]
Change is in the air. Can you feel it? We all know that change is constant and inevitable, but thankfully some changes are clearly announced. A sailor, for example, can expect stormy weather from a red sunrise. Many changes, however, are subtle and can sneak up over time. connect BI, tramada®’s business intelligence (BI) capability, can help [...]
IATA’s NDC is designed to give agents access to unbundled tickets and ancillaries that airlines have traditionally sold on their own websites. Think insurance, checked bags, lounge access, airport parking/hotels, car hire, transfers, theatres/concerts, Wi-Fi, short tours, attractions, and more-which can add up quickly. NDC heralds a standardized way for agents to sell these new offerings, from [...]
Technology provider recognized by AFTA at NTIA 2019 for NDC capabilities supporting end-to-end booking processing at scale DALLAS – July 23, 2019 – Tramada Systems’ New Distribution Capability (NDC) Solution won first place at the Australian Federation of Travel Agents’ annual National Travel Industry Awards (NTIA) held in Sydney, Australia on July 20, 2019. The International [...]
Bespoke need not mean “manual” Every day, the travel industry discovers new uses for technology such as the internet, robotics, and biometrics. However, the lion’s share of the travel advisor’s role remains to advise. That is, investing the time to listen to and understand their customer-then creating a bespoke experience that meets their specific needs. [...]
Inside the NDC - an interview with Tramada’s Björn Böhme Global Director of Product and Engineering for Tramada Systems, Björn Böhme, was recently interviewed by FESTIVE ROAD’s Mike Orchard on behalf of IATA. The topic: the New Distribution Capability, or NDC. Here we share highlights from their intriguing discussion. Mike: In layman’s terms, what is NDC? [...]
Measure, Improve, Profit. Investing in any significant purchase comes with it, the responsibility to do a little homework prior to purchase. Commonly we make a list of all the must-haves and nice-to-haves, talk to others with relevant experience, consider the options, then determine transition periods and timing. When converting to a new mid/back office like tramada® [...]
